The Wall Street Journal - October 5, 2005

Disabled Face Scarcer Jobs, Data Show

“In January, Doug Schalk lost his position as a customer representative at Vanguard Car Rental USA Inc.'s Alamo Rent A Car, when the company transferred his call center's work to India and a different location in the U.S. Mr. Schalk, who is blind, was able to land a job with Willow CSN Inc., a Miramar, Fla., company that manages call centers through a network of about 2,000 home-based workers. But he says that six of 10 blind former co-workers remain unemployed."