The Miami Herald - September 7, 2005

Call Centers Call for Workers

“And, Willow CSN, a Miramar company, wants to hire another 1,500 cyberagents by Dec. 1. Willow's workforce tends to be older than PRC's, an average age of 38. About 70 percent of its workforce is in Florida.

CEO Basil Bennet says his firm looks for mature, college educated workers who earn compensation based on performance. Most, he says, earn well above minimum wage.”