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Home & Family: Work & Family Mailbox "Q: Re your column on growth in home-based call-center agents: I would be very interested in working at home as a call-center agent. The flexibility of hours is what I find appealing. Where do I find this type of job? "A: Your query was among more than 150 like it, so you can expect some competition. Many outsourcing firms employ independent contractors to handle these home-based telephone sales and customer-service jobs, requiring them to handle their own tax filings and insurance. Among them is Willow CSN, Miramar, Fla., which expects to bring on about 7,000 new agents this year." |
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The Wall Street Journal - January 26, 2006