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Work: Arise answers customer calls, e-mail and web assistance requests for many of the best-known, consumer driven brands in the Fortune 500. Instead of employing agents who travel to a call center, our patented home based work business model connects our clients' customers to a network of thousands of Arise Certified Professionals in 49 states. Both Arise and its Arise Certified Professionals are dedicated to providing the best results in the industry -- and our contracting process proves it!
Freedom: Arise Certified Professionals are independent business owners, creating freedom for them that benefits your customers. They invest to establish their businesses, including computer equipment, phone and data lines, the costs associated with certification on your application, and even their time to obtain certification! Because Arise Certified Professionals work only when you need them, you experience the freedom to decide when, how much and which services these agents will provide for your customers. It's home based work that works for you.
Trust: In any business partnership, trust forms the solid foundation. Selective verification is essential to reinforcing that trust. At Arise, our patented, award-winning service model and workforce management technology, combined with our world class Oracle call routing and call delivery platform provide your team with all the tools necessary to monitor live, evaluate interval performance real-time and obtain insight-driven reporting on aggregated performance metrics. Arise is the industry's first PCI (Payment Card Industry) certified provider, meaning that Verisign and Visa certify the security of our entire call and data network.
Results: The results-driven model enables us to find the most competent candidates to become Arise Certified Professionals, who produce the best results, which attracts the most discerning clients. Arise is the only virtual customer interaction service provider that delivers "invested" professionals whose singular focus is producing better business results for you and your customers. This unique business relationship ensures that everyone shares in the benefits of providing superior quality. Arise Certified Professionals through their Virtual Services Corporations are paid for their performance and understand that their success is tied to their results. With thousands of Arise Certified Professionals in 49 states in the U.S., we can customize the skill, time zone, redundancy and language requirements to fit your needs. Arise Certified Professionals consistently outperform in-house agents by a factor of 10 to 30 percent on profitable sales increases, first call resolution and customer satisfaction - and cost your organization less. Click here to learn more about the results Arise has produced for its clients.
Work. Freedom. Trust. Results. Choose Arise! |
