Arise has made a habit out of breaking new ground. From our inception 10 years ago as Willow CSN, innovation has been a key component of our DNA. Our unmatched team has been constructing new ways for people, technology and information to come together to deliver breakthrough results for the customers of America's premier brands.

Today, our tagline embodies what we stand for, that to which we hold ourselves accountable, and the ideals to which we aspire. Work. Freedom. Trust. Results. We are proud of the Work we do, the Freedom we create in the lives of Arise Certified Professionals and in the way that clients can choose services, the Trust we earn every day from customers and from each other, and the exceptional Results we deliver every day.

Arise values creativity and operational excellence by keeping a keen focus on our clients and their customers. We are committed to integrating four key components of our continued development and success. First is our commitment to superior results. Our highly capable and motivated Arise Certified Professionals will continue to produce top quartile sales, tech support and customer satisfaction 24 hours a day, seven days a week, 365 days a year. Our growing business suggests that results-based compensation is more efficient, productive and cost effective for many types of customer interactions than outsourcing to foreign countries with low hourly wages.

Second, our patented service model remains the cornerstone of our differentiation. Our clients have reinforced that the best representatives for their customers are Arise Certified Professionals -- who invest in their own business, select their clients, choose their work schedules, motivate themselves to produce results, and connect with the brands they serve. As operators of their Virtual Services Corporations, Arise Certified Professsionals are proud to be American business owners providing employment opportunities for themselves and (when applicable) other Arise Certified Professionals who work for them servicing name brands that they know and love.

Third, our clients have told us repeatedly that our Talent Discovery, Matching and Certification processes within our Admissions process are unmatched in the contact center industry. While the foundational elements have remained, our new Talent Discovery process accelerates its insight and accuracy with new proprietary tools for more sophisticated matching. And our world class e-certification process continues to receive top marks.

Finally our state of the art technology environment, including our patented StarMatic® scheduling and workforce management system, our world class Oracle call routing and delivery platform, our secure PCI compliant technical environment, and our cutting-edge production data center ensure that all customer interaction transactions are secure.

Today, Arise supports almost 40 companies -including 14 Fortune 500 companies - with customized virtual support solutions and thousands of Arise Certified Professionals providing services remotely from their offices in almost every U.S. state.

We are proud of our new name, symbol and tagline and hope that you will come to see that it helps tell the whole story of who we are. We believe that you, too, can experience our heightened enthusiasm and commitment to exceeding customer expectations by our unwavering commitment to results.

Work. Freedom. Trust. Results. Welcome to Arise!